Privacy Policy

How we collect, use, and protect your personal information.

Last updated: 14 June 2026

1. Who We Are

Numi Foot Med ("we", "us", "our") is a geriatric podiatry and wound care practice based in Pretoria, South Africa. We are responsible for the personal information you provide to us through this website (numifootmed.co.za).

For any privacy-related queries, you can contact us at: numifootmed@gmail.com

2. Information We Collect

We collect personal information only when you choose to provide it. This may include:

  • Contact form submissions: your full name, email address, phone number, the service you are enquiring about, appointment type preference, and any message you include.
  • Website usage data: anonymised information about how you navigate our website, collected via Google Analytics (see Section 5).

We do not collect sensitive health information through this website. Any clinical information is handled separately and directly with your treating practitioner.

3. How We Use Your Information

The information you submit through our contact form is used solely to:

  • Respond to your appointment request or enquiry.
  • Schedule and coordinate your podiatry appointment.
  • Follow up on your query if necessary.

We will not use your contact details for marketing purposes without your explicit consent, and we will never sell your personal information to third parties.

4. How We Store Your Information

Contact form submissions are received via Netlify Forms, a service provided by Netlify, Inc. Submissions are stored securely on Netlify's servers and are only accessible to authorised members of the Numi Foot Med team. We retain form submissions only for as long as necessary to respond to your enquiry, after which they are deleted.

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure.

5. Cookies and Analytics

This website uses Google Analytics to understand how visitors use our site. Google Analytics collects anonymised data such as pages visited, time on site, and general geographic region. This data does not identify you personally.

Google Analytics uses cookies — small text files placed on your device. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We do not use any other tracking cookies or advertising cookies on this website.

6. Third-Party Services

We use the following third-party services that may process your data:

We are not responsible for the privacy practices of these third-party services and encourage you to review their respective privacy policies.

7. Your Rights (POPIA)

In accordance with the Protection of Personal Information Act (POPIA) of South Africa, you have the right to:

  • Know what personal information we hold about you.
  • Request a correction of inaccurate information.
  • Request the deletion of your personal information.
  • Object to the processing of your personal information.
  • Lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, please contact us at numifootmed@gmail.com. We will respond within a reasonable timeframe.

8. Children's Privacy

Our services and this website are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through this website, please contact us so we can remove it.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us: